info@voxnetinc.com877-703-6400

VoxNet

Exceptional and Reliable Voice and Data Services

Support

To contact Voxnet for assistance with any service or technical issues relating to your service, follow these steps:

By Phone: Call the Help Desk at 877-703-6400.  When prompted:
Press 2 for service or to check the status of a previously 
reported issue

By Email: Submit a summary of your issue and a phone number where you can be reached to support@voxnetinc.com.

Issue Reporting and Escalation Procedures

Operations Update

With respect to the order by Governor Tom Wolf to close certain businesses as of 8pm ET, Thursday, March 19, 2020, VoxNet operations will not be impacted.  We are considered a “Wired Telecommunications Carrier” and an “Electronic and Precision Equipment Repair and Maintenance” company, both allowed to “Continue Physical Operations” per the announcement.  Additionally, with a significant number of customers who are considered “life sustaining”, it is our duty to support their communications needs on the front line of this event.  We will continue to operate to the best of our ability to serve you and our entire client community.  We are very well prepared for this event with the bulk of our company fully deployed and operating virtually from their homes, while maintaining only necessary warehouse, inventory, and help desk support in office.  We thank you in advance for your understanding as we make our best efforts in helping you during this unprecedented time period and appreciate your continued trust in us to serve your business.