Terms and SLA

Operations Update

With respect to the order by Governor Tom Wolf to close certain businesses as of 8pm ET, Thursday, March 19, 2020, VoxNet operations will not be impacted.  We are considered a “Wired Telecommunications Carrier” and an “Electronic and Precision Equipment Repair and Maintenance” company, both allowed to “Continue Physical Operations” per the announcement.  Additionally, with a significant number of customers who are considered “life sustaining”, it is our duty to support their communications needs on the front line of this event.  We will continue to operate to the best of our ability to serve you and our entire client community.  We are very well prepared for this event with the bulk of our company fully deployed and operating virtually from their homes, while maintaining only necessary warehouse, inventory, and help desk support in office.  We thank you in advance for your understanding as we make our best efforts in helping you during this unprecedented time period and appreciate your continued trust in us to serve your business.