Customer relationships are often a pivotal point for many companies. Companies put in extra effort to create and foster organic communication with their clients. Unfortunately, insurance companies often lag behind. Many are notorious for relying on outdated legacy systems instead of adapting to new technologies. The Relationship Between … [Read more...] about Why Insurance Companies Should Make the Switch to UCaaS and Upgrade Their Phone Systems
Excellent communication between business teams and their clients is invaluable to the success of the business. When it comes to communication, Unified Communications (UC) takes credence. The integration of all communication tools and services into one concise platform positively changes the way a business operates. VoIP, on the other hand, is … [Read more...] about What’s the difference between UCaaS and VoIP?
Given the world's current situation and the way workforces have been functioning since the past few years, it isn’t a surprise that 74% of the organizations are planning on making their workforce completely remote. To maintain productivity in a remote work environment, UC solutions are essential, which brings about the question as to which UC … [Read more...] about What You Need to Know About Your Unified Communication Partner?
With the onset of the COVID-19 pandemic, people had to get creative with ways to continue a healthy and productive lifestyle. One of the biggest changes came in the form of remote work. About a decade ago, only 25% of Americans worked from home. With the COVID-19 pandemic, this number shot up to a massive 62%. The transition was pretty seamless, … [Read more...] about What Will the Post-COVID Office Look Like and Where Do Unified Communications Fit?
A decade ago, the term ‘remote worker’ might have sounded alien to several people. But over the past couple of years, it has been steadily growing with a 159% increase in remote work in the US. The Covid-19 pandemic has made it even bigger and if you’ve had to work from home due to the pandemic…well then, you're something of a remote worker … [Read more...] about 5 Ways Unified Communications Supports Remote Workers
Twitter CEO Jack Dorsey recently told employees they could work from home permanently, and many other companies have announced similar proposals. Remote work was already becoming a trend before COVID-19. Prior to the pandemic impacting businesses worldwide, there was a 44% increase in remote workers over the previous 5-years. The pandemic has … [Read more...] about Unified Cloud Communications Increases Productivity: Here’s How