SD-WAN is being adapted by businesses and enterprises across the world and is being heralded as a next-generation way to connect users within a business to a single cloud-based network. But what exactly is SD-WAN and what makes it so vital for improved user experience? Let’s find out. What is SD-WAN? SD-WAN or Software-Defined Wide Area … [Read more...] about Reasons Why SD-WAN Is Essential for Cloud Migration
An SD-WAN, or Software-defined Wide Area Network, allows businesses to control their network devices. This manner of virtual WAN architecture also provides a framework for data transmission over multiple connections, such as: MPLS systems Cellular connections Broadband internet circuits Any organizations utilizing SD-WAN connections … [Read more...] about Can SD-WAN Improve Company IT Security?
In today’s economic and commercial climate, customers have much more complex needs than they used to. Unfortunately, many businesses are still using archaic on-site call center systems for their contact centers-- which presents a problem in terms of efficiency. In many cases, IT specialists and teams will extend the life of their siloed channels … [Read more...] about Omnichannel Cloud Contact Center Solutions: Critical Points to Consider
Cloud technology is exploding and businesses are moving to the cloud in droves. In fact, 94% of businesses now use cloud-based technology in some capacity. Clearly, if you’re not flying up into the cloud with everyone else, you’re being left behind. Your contact center is an important part of the customer experience that your business … [Read more...] about Top 5 Reasons to Put Your Contact Center in the Cloud
How do I prepare my business? Do you remember how the introduction of the PC, the internet, and mobile communications made an impact on your business? They all brought us new ways to collaborate, use data, and provide unique customer expectations. 5G has the same potential! First, let’s define what 5G is. 5G is the fifth generation of … [Read more...] about Leveraging 5G with SD-WAN
What worked yesterday will not work today, let alone tomorrow. Business is constantly changing and every business needs to future proof itself. Mobile workforce, cloud computing, and IoT devices are all redefining the way we must think about the way we design and build networks. The tides are changing, and we see that more and more network … [Read more...] about SD-WAN Implementation Doesn’t Have to be Complicated